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Course Curriculum

School Receptionist Skills Training
Module 1: Who Are School Receptionists? 00:25:00
Improve Your Communication Skills
Module 2: Overcoming Obstacles 00:45:00
Module 3: Determining Your Goals 00:30:00
Module 4: Five Questions of Effective Communication 00:25:00
Module 5: Develop Self-Confidence to Communicate Effectively 00:25:00
Module 6: The Art of Small Talk 00:15:00
Module 7: Don’t Be Afraid of the Presentation 00:40:00
Module 8: Communicating Through Letter Writing 00:40:00
Module 9: Fitting All the Pieces Together 00:10:00
Module 10: Telephone Skills 00:25:00
Improve Organizational Skills
Module 11: Remove the Clutter 00:15:00
Module 12: Prioritize Workload 00:20:00
Module 13: Scheduling Your Time 00:20:00
Module 14: To Do Lists 00:20:00
Module 15: Paper and Paperless Storage 00:20:00
Module 16: Organizing Your Inbox 00:20:00
Improve Other Relevant Skills & Knowledge
Module 17: Appearance 00:15:00
Module 18: Working with Difficult People 00:15:00
Module 19: Safeguarding Children and Students 00:25:00